ATTENTION CUSTOMERS!! We're excited to announce our transition from Calyx products to DuoSense products! DuoSense offers innovative dual-action formulas that combine CBD with other active ingredients for enhanced benefits like stress relief and muscle recovery. As we make this change, you can look forward to even more effective and specialized CBD solutions. If you need help finding comparative products, our team is here to assist you. Thank you for your continued support and trust in our commitment to your well-being.

Shipping policy

Thank you for visiting and shopping at HerbaRelief.ca. Following are the terms and conditions that constitute our Shipping Policy.


NOTE - WE ONLY SHIP WITHIN CANADA. NO INTERNATIONAL SHIPPING.

Shipment Processing Time

  • All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by an additional day or two. Please allow additional days for delivery. If there will be a significant delay the shipment of your order, we will be sure to contact you via email or telephone.

Shipping Rates & Delivery Estimates

  • We ship via Canada Post. All orders of $150 or more (before taxes) receive FREE SHIPPING.
  • For all other orders shipping charges will be calculated and displayed at checkout. All orders will be shipped Expedited or Xpress Post.
  • Please note delivery delays can occasionally occur with Canada Post.

Shipment to P.O. Boxes

  • HerbaRelief.ca does not ship to P.O. boxes.

Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. The tracking number will be active within 24 hours.

Damages

  • HerbaRelief.ca is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

  • We DO NOT ship outside of Canada.